CALL PASS
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ERODING CONFIDENCE IN PHONE CALLS
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Impact of Unanswered Calls
Unanswered calls often result in missed alerts, reminders, and notifications, leading to decreased customer satisfaction and increased customer care costs for businesses.
Without recognizable caller IDs, called parties struggle to differentiate legitimate businesses from scammers, which weakens the effectiveness of marketing, customer service, and compliance-related calls.
Branded Calling transforms customer interactions by offering a transparent, trustworthy experience that helps combat robocalls and spoofing.
- Source: YouMail Robocall Index. “U.S. Consumers Received Nearly 4.4 Billion Robocalls in December, 52.8 Billion in All of 2024.” PR Newswire, January 13, 2025. Link.
- Source: Morning Consult. Branded Calling Survey. Online survey conducted August 7–11, 2024, with 2,201 U.S. registered voters.
CALL PASS, YOUR SOLUTION FOR BRANDED CALLING
Enhanced Customer Trust
Displaying your company name, logo, and call purpose fosters confidence, improving answer rates and engagement.
Higher Answer Rates & Improved ROI
STIR/SHAKEN compliance and Branded Calling increase the likelihood of calls being answered, leading to better business outcomes.
Increased Brand Awareness
Showcasing your logo and brand on calls strengthens recognition, helping to build a stronger brand identity and improve call response.
Stand Out from Robocalls
Branded Calling helps businesses distinguish themselves from robocalls, rebuilding trust through transparent, secure communications.
Seamless Experience
Call Pass provides a reliable, streamlined solution, eliminating patchwork systems and simplifying communication.
Fraud Protection
Call Pass ensures calls are easily verified as legitimate, reducing the risk of being mistaken for scammers.
THE MOST TRUSTED AND SECURE ECOSYSTEM
The Evolution of Branded Calling
Until now, the marketplace has been fragmented, with proprietary branded calling solutions that were often non-interoperable, insecure, and poorly protected against bad actors.
To address these challenges, the industry has developed an interoperable branded calling solution, featuring rigorous data vetting, validation, and end-to-end security by design. This new solution is built on open and transparent STIR/SHAKEN standards, ensuring trust, security, and consistency across networks.
Branded Calling ID™ Advantage
Branded Calling ID™ is the most secure, scalable, and interoperable solution, enabling enterprises to engage with customers confidently and securely. It saves businesses time and money while increasing trust and engagement.
As a standards-based Rich Call Data (RCD) solution with end-to-end security, it restores trust in voice communication. The ecosystem is transparent and trusted, vetted by BCID™ Authorized Partners like Broadband Dynamics.
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ADDITIONAL BENEFITS OF CALL PASS
CNAM
Unlike traditional CNAM (Caller ID Name), which only shows 15 characters, Branded Calling allows up to 35 characters to clearly convey who’s calling and why.
Secure
Call Pass delivers a secure, scalable, and interoperable solution, built on industry standards, ensuring reliability and trust across all networks.
READY TO ENHANCE YOUR COMMUNICATION?
Schedule a demo today and learn more how Call Pass can help your business today.
Schedule a demo todayFor existing customers needing support, reach our team 24/7 at 800-768-3990.